Phronesis | HR guidance for business owners and managers

The Same Way You'd Use an HR Advice Line. Without the Wait.

"How do I manage this grievance properly? Is this a disciplinary matter or a conversation? What do I need to do before I let someone go?"

When questions like these come up, most owners and managers ring a telephone HR advice line. You explain the situation, get guidance on what to do, and then you take the action.

Phronesis works the same way. You still get guidance and you still decide what happens next. What changes is how you ask and how quickly that first guidance arrives: you type the situation in, any time of day, and get guidance on screen straight away, without waiting for a callback.

Illustration of a business owner checking HR policies at his desk

Advice line vs Phronesis

How Phronesis compares with a telephone HR advice line
	Telephone HR advice line	Phronesis
How you ask	Ring up and explain the issue	Describe the issue on screen, any time
First guidance	Wait for an adviser or a callback	On screen, straight away
Human advice	The adviser on the call	There when the issue calls for it
Who takes the action	You do	You do

Human Advice When the Issue Calls for It

Some matters need a person, not just guidance on screen. When Phronesis spots one, it flags it so you know human HR support may be needed. Examples include:

Discrimination
Whistleblowing
Safeguarding
TUPE
Collective redundancy
Complex grievances

Human HR guidance comes from SME HR Consultancy Ltd, and you decide whether to take it further. Growth includes 30 minutes a month, subject to the package terms. On Starter, a flag on its own creates no charge and no obligation to buy.

How Phronesis Helps...

Guidance for the HR Situations Owners and Managers Face.

Grievances, disciplinaries, sickness absence, holiday and more.

For You and Your Managers

Guidance When You're Dealing With an Issue

When you're handling a grievance, a disciplinary or anything else that needs to be done properly, Phronesis gives you guidance grounded in current UK employment law and the ACAS Code of Practice, as soon as you ask. No waiting for a callback.

Guidance for real HR situations, as they come up
Covers holiday, sick leave, grievances, disciplinaries and more
Practical guidance in plain English, not legal jargon
Available 24/7 on any device

Illustration of two managers reviewing HR policies together

Illustration of an HR manager taking a sickness absence call and working through the absence actions

Consistent Across Your Business

The Same Starting Point for Every Manager

When each manager handles things their own way, problems follow. Phronesis gives everyone who manages people the same starting point, based on UK employment legislation, so issues are approached consistently across your business.

Consistent guidance, with less manager-to-manager variation
Every query and response logged, so you have a record if it's ever needed
Matters that may need human support are flagged, so you can decide your next step

Choose the Package for Your Business Size

Phronesis Starter is free for 2–14 employees. For 15 or more employees, paid packages start with Growth.

2–14 employees

Phronesis Starter

Free

No monthly fee

Phronesis HR guidance for owners and managers
Available 24/7 on any device
Matters that may need human support are flagged

Referral condition

If Phronesis flags a matter as needing human support and you choose to buy HR consultancy for that matter, you first offer the work to SME HR Consultancy Ltd.

Any work is agreed and charged separately, with 10% off the standard hourly rate. A flag on its own creates no charge and no obligation to buy.

15 or more employees

Phronesis Growth

£99 per month

First month free

Phronesis HR guidance for owners and managers
Includes 30 minutes of human HR guidance each month from SME HR Consultancy Ltd, subject to the package terms
Available 24/7 on any device

Term

Growth has a 12-month term. To stop it renewing, give written notice during the final three months of the term.

HR Support That Works in Real Life, Not Just on Paper

You're not going to ring a helpline and wait on hold every time something comes up. And you don't have time to work through a 40-page HR handbook in the middle of a problem.

You need guidance you can act on, when you need it. Phronesis gives you a starting point straight away, on any device, at any time of day.

And when an issue needs a person, human HR advice is there.

Illustration of a manager and HR adviser talking through a hiring process

Frequently Asked Questions

Who is Phronesis for?

Business owners and managers who need HR guidance when an issue comes up. Phronesis Starter is free for organisations with 2–14 employees. For 15 or more employees, paid packages start with Growth at £99 per month.

How is this different from a telephone HR advice line?

In both cases you look for guidance on what to do, then you take the action. Phronesis changes how you ask and how quickly that first guidance is available: on screen, straight away, at any time. Human advice is there when the issue calls for it.

Will Phronesis always say what an HR adviser would?

Not in every case. Phronesis gives you a fast, informed starting point. For matters such as discrimination, whistleblowing, safeguarding, TUPE, collective redundancy or complex grievances, it flags that human support may be needed so you can decide whether to get it.

What happens when something is flagged?

On Starter, a flag creates no charge and no obligation. If you choose to buy HR consultancy for that matter, you first offer the work to SME HR Consultancy Ltd, agreed and charged separately with 10% off the standard hourly rate. Growth includes 30 minutes of human HR guidance each month, subject to the package terms.

Is there a contract on Growth?

Yes. Growth has a 12-month term, and your first month is free. To stop it renewing, give written notice during the final three months of the term.

Who provides the human HR guidance?

SME HR Consultancy Ltd. Growth includes 30 minutes of their human HR guidance each month, subject to the package terms. On Starter, any HR consultancy you choose to buy is agreed and charged separately, with 10% off the standard hourly rate.

HR Guidance the Moment an Issue Comes Up. Human Advice When It Calls for It.